Ocean Operations Associate
Core
Execute end-to-end ocean shipments, troubleshoot exceptions, and drive process automation for global logistics clients.
Role type
Senior IC Ocean Operations Associate
Builds
End-to-end ocean shipments (FCL/LCL), internal automation tools, and data dashboards
Domain
Global logistics / Supply chain / Ocean freight
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Ocean operations execution, shipment troubleshooting, process improvement, data analysis, AI tool adoption, stakeholder management
Preferred skills
Experience with US/Canada and EMEA trade lanes, strategic understanding of AI landscape
Technologies
AI tools, Flexport systems, data dashboards
Responsibilities
Execute bookings, documentation, and milestone tracking for ocean shipments; communicate with clients, carriers, and customs teams; identify bottlenecks and design scalable automation solutions; maintain data accuracy to meet KPIs; support account managers and customs teams; contribute to regional strategy discussions
Seniority
Mid-Senior, hands-on IC
