Community Management Associate
Core
Engage online communities, refine brand voice, and build a Gen Z-focused social media presence for Wikipedia and the Wikimedia Foundation.
Role type
Associate community manager (social media)
Builds
Social media content, community engagement strategies, and volunteer stories
Domain
Non-profit / Digital Culture / Social Media
Deliverable
product features
Required skills
Social media execution, short-form video culture (TikTok, Reels, Shorts), copywriting, community moderation, social listening, analytics tracking
Preferred skills
Digital storytelling, playbook creation, cross-cultural communication
Technologies
Social management tools, analytics tools, listening tools
Responsibilities
Write daily social copy and manage comment sections, track short-form video trends and platform updates, monitor channel activity and audience sentiment, support testing of moderation tools, draft community playbooks and brand tone guidelines, surface stories from the global volunteer network
Seniority
Associate, hands-on IC