Sr. Partner Success Manager, Technology Partners
Core
Own a portfolio of technology and distribution partner relationships (OTAs, GDS, connectivity) as the primary technical and commercial point of contact, ensuring integration health, content accuracy, and revenue growth.
Role type
Senior technical account manager (travel distribution & API)
Builds
Engine's travel platform integrations, content availability, and booking flows for corporate travel customers
Domain
Travel technology, API distribution, and business travel
Required skills
Technical account management, API integration management, travel distribution architecture knowledge, commercial account management, incident triage, project management, data analysis (SQL), technical communication
Preferred skills
SQL, API testing tools (Postman), XML/JSON inspection, log analysis, AI tool usage
Technologies
APIs, XML, JSON, Postman, SQL
Responsibilities
Monitor integration and API health (availability, response times, error rates, throughput); Own content quality (availability, rate accuracy, data mapping); Lead incident escalation and root-cause analysis with engineering teams; Onboard and activate new connectivity sources; Grow revenue by improving conversion and booking reliability; Run partner cadence (QBRs, technical reviews); Translate partner roadmap changes into technical requirements for internal teams; Support commercial terms, renewals, and incentive modeling; Maintain partner records and documentation.
Seniority
Senior, hands-on IC
