Shift Lead | Los Angeles
Core
Lead shift operations, coach team members, and deliver high-quality coffee and matcha beverages in a fast-paced cafe environment.
Role type
Shift Lead (Hospitality/Cafe Operations)
Builds
Coffee and matcha beverages, customer experiences, and team culture
Domain
Food & Beverage / Specialty Coffee
Deliverable
product features
Required skills
People leadership, coaching, operational management, customer service, problem-solving, physical stamina
Preferred skills
Passion for coffee and matcha, adaptability, inclusive team building
Responsibilities
Direct and coach the team during shifts, train new team members, handle customer and team issues, maintain cleanliness and safety standards, manage cash handling and inventory processes
Seniority
Individual Contributor, operational leadership
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