Technology Operations Analyst
Core
Support the systems that keep Victoria's courts running by analyzing requirements, testing solutions, and delivering technology improvements to enhance court operations and user experience.
Role type
Technology Operations Analyst
Builds
Court technology solutions and services for judicial officers, staff, and the Victorian community
Domain
Public sector / Justice system / IT Operations
Required skills
Business requirements analysis, Solution testing, Stakeholder engagement, Training program delivery, User documentation, Risk identification, Continuous improvement, Hardware/software environment knowledge
Preferred skills
Tertiary qualification in relevant field, Experience with business systems implementation
Responsibilities
Gather and analyze business requirements, Evaluate technology options, Coordinate testing and training activities, Develop training materials and user documentation, Provide expert advice to stakeholders, Support implementation of technology projects
Seniority
Mid-level, hands-on IC