Product Technical Trainer
Core
Develop and deliver hands-on product and technical training for agricultural and construction machinery to internal teams and external dealers/customers across Australia and New Zealand.
Role type
Product Technical Trainer (Hands-on IC)
Builds
Training programs, practical demonstrations, and capability development for machinery operation, maintenance, and safety.
Domain
Agriculture and Construction Machinery
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Mechanical trade certification, hands-on machinery operation, adult learning principles, training facilitation, content development, relationship management, data analysis, reporting, risk assessment, travel logistics
Preferred skills
Training and Assessment certification, specific machinery licenses/tickets, SAP proficiency, MS Office/Google Suites, LMS software experience, AI tools (Copilot)
Technologies
SAP, MS SharePoint, MS Office, Google Suites, LMS, Copilot
Responsibilities
Conduct training needs analysis and adapt delivery planning; create and maintain training materials and practical learning resources; deliver face-to-face instructor-led training and field coaching; evaluate training effectiveness through feedback and assessments; coordinate administrative activities including attendance and risk assessments; support product launches with demonstrations; analyze product performance and technical issues data; represent the brand at industry events; manage relationships with dealers and service managers.
Seniority
Mid-level, hands-on IC