Product Communications Manager
Core
Own external messaging and lead storytelling for Plaid's fraud and risk products, shaping how the company talks to customers, press, and the industry.
Role type
Product Communications Manager (Fraud & Risk)
Builds
Media relationships, content strategy, and thought leadership narratives for fraud prevention solutions.
Domain
Fintech, Cybersecurity, Fraud Prevention
Deliverable
product features
Required skills
Messaging and positioning, Content creation, Media relations, Editorial calendar management, Analyst relations, Speaking event management
Preferred skills
Analyst relations experience, Journalism or editorial background, Agency and in-house experience
Technologies
LinkedIn, Social media channels, Industry analyst platforms
Responsibilities
Own external messaging for fraud and risk products; Write blog posts, Q&As, and thought leadership pieces; Pitch and manage relationships with reporters and influencers; Drive engagement with industry analysts (Gartner, Forrester, IDC); Manage speaking calendars and industry award submissions.
Seniority
Senior, hands-on IC
