Teamleider Bezorging Utrecht
Core
Lead a team of 20-30 delivery riders to ensure timely and complete food delivery from the Utrecht hub to the region.
Role type
Senior Operations Team Lead (Delivery)
Builds
Daily food delivery operations for customers in the Utrecht region
Domain
Food delivery / Logistics
Deliverable
product features
Required skills
Team leadership, route oversight, operational decision-making, onboarding and coaching, conflict resolution, shift management, vehicle management, proactive problem-solving
Preferred skills
Experience managing diverse workforces, driving a delivery vehicle, flexibility with shifts (including weekends)
Technologies
Fleet management systems, route planning tools
Responsibilities
Coach and manage 20-30 delivery riders; oversee daily route assignments and vehicle allocation; make real-time decisions on disruptions and staffing; lead onboarding and development of new hires; open/close the delivery hub; support recruitment and fleet management tasks
Seniority
Senior, hands-on IC
