Social Health Care Coordinator
Core
Assess, triage, and refer clients to social health services; deliver case management for holistic social and wellbeing supports to Aboriginal and Torres Strait Islander peoples.
Role type
Social Health Care Coordinator (Case Management)
Builds
Individual case management sessions and sustainable long-term assistance plans
Domain
Aboriginal and Torres Strait Islander health and social services
Deliverable
client delivery
Required skills
Case management, triage and assessment, crisis management and de-escalation, multi-disciplinary team collaboration, culturally responsive interventions, goal setting and achievement, accurate case note recording
Preferred skills
Experience in multi-disciplinary team environments, experience working in an Aboriginal Medical Service
Technologies
None stated
Responsibilities
Provide first point of engagement and assess/screen suitability for services; allocate clients to appropriate services (case management, counselling, psychology); manage clients during crises; engage with clinics to support medical staff in identifying referrals and managing social-emotional wellbeing issues
Seniority
Mid-level, hands-on IC