Night Guest Service Agent
Core
Night Guest Service Agent responsible for welcoming guests, managing check-ins/check-outs, and providing personalized recommendations to enhance the stay.
Role type
Night Guest Service Agent
Builds
Guest experiences at Oaks R Suites Geelong
Domain
Hospitality / Hotel Operations
Deliverable
product features
Required skills
Guest reception, reservation processing, conflict resolution, local knowledge, multi-channel communication
Responsibilities
Provide warm reception and efficient check-in/check-out processes, process guest reservations and special requests via property management systems, act as primary point of contact for guest inquiries and issue resolution, offer personalized recommendations for local attractions and eateries
Sourced via viewjobs · Listed on CareerPlan, which tracks 827,000+ jobs from 20+ sources.