Branch Manager
On-site
Core
Lead a retail bank branch in Southland Shopping Centre, serving as the first point of contact for customers and driving local business growth.
Role type
Senior IC retail branch manager
Builds
Retail banking services and community relationships
Domain
Financial services / Retail banking
Required skills
Leadership, sales leadership, team management, branch operations, risk management, performance management, business development, customer service
Preferred skills
Community connections, hands-on customer engagement
Technologies
Banking regulations, cash management systems
Responsibilities
Ensure positive customer experiences and resolve complaints; oversee day-to-day branch operations and compliance; develop and implement strategies to grow business; hire, train, and supervise branch staff.