Senior Case Worker (Recovery Program)
Core
Senior Case Worker leading mental health recovery programs for women experiencing homelessness, overseeing case management and supervising a team of Community Service Workers.
Role type
Senior IC Case Worker (Mental Health & Homelessness)
Builds
High-quality case work services and safe recovery environments for women
Domain
Social Services / Mental Health / Homelessness
Deliverable
client delivery
Required skills
Staff supervision, mental health assessment, domestic violence risk assessment, crisis management, NDIS navigation, trauma-informed care, program data management
Preferred skills
Experience in community housing sector, working with women with trauma backgrounds
Technologies
NDIS portal
Responsibilities
Provide high-quality case work to a mix of clients; oversee and direct case management for all clients and referrals; direct line management of part-time Community Service Workers; supervise staff in the absence of the Team Leader; oversee program data management to meet KPIs; model appropriate conduct and values; support clients to navigate the NDIS; ensure clients are treated respectfully and non-judgmentally; participate in continuous quality improvement.
