Field Service Engineer - Sydney
Core
Onsite IT support and infrastructure maintenance for clients in Sydney CBD.
Role type
Field Service Engineer
Builds
IT infrastructure and network systems for client offices
Domain
IT Services / Enterprise Infrastructure
Deliverable
product features
Required skills
IT troubleshooting, network infrastructure setup, PC and peripheral installation, Windows Server administration, networking (firewalls, switches), VDI support, MDM solutions, project coordination
Preferred skills
Microsoft certifications (MCP/MCITP/MCSA/MCSE), Office 365 administration, video conferencing support (Cisco WebEx, Zoom, Polycom), sales support
Technologies
Windows 7/8/10, Windows Server, Active Directory, DNS, DHCP, WSUS, GPO, Microsoft Azure, Cisco WebEx, Zoom, Polycom
Responsibilities
Provide scheduled and ad hoc onsite and remote support to clients, troubleshoot IT infrastructure and network issues, install and configure computer and network systems, assist with engineering tasks under guidance, monitor and escalate critical issues, support sales team with technical information
Seniority
Mid-level, hands-on IC