Project Manager-Implementation
Core
Lead end-to-end SaaS implementation projects for commercial, SMB, and enterprise customers, managing delivery from scope definition through completion.
Role type
Senior IC project manager (SaaS implementation)
Builds
Customer-facing SaaS implementations
Domain
SaaS / Software implementation
Deliverable
product features
Required skills
SaaS implementation lifecycle management, project planning and scoping, risk and issue management, stakeholder alignment, portfolio management, KPI tracking, agile and waterfall methodologies, SaaS project management tools
Preferred skills
PMI/PMP or Agile certification, experience in high-growth startup environments
Technologies
Jira, DevRev
Responsibilities
Lead end-to-end implementation projects for commercial, SMB, and enterprise customers; Define project scope, objectives, milestones, deliverables, dependencies, and resource requirements; Manage project schedules, budgets, risks, issues, and overall delivery performance; Track project KPIs, work effort, and resource utilization; Provide project-level and portfolio-level reporting to stakeholders; Support less experienced team members with guidance on project planning and delivery practices.
Seniority
Senior, hands-on IC