Network Delivery Project Manager
Core
Drive successful delivery of packaged and custom implementation engagements for core commerce infrastructure, managing customer experience and project scope.
Role type
Senior IC Network Delivery Project Manager
Builds
Implementation projects for packaged and custom configuration/integration services for core and enterprise customers
Domain
SaaS / Digital Shelf Commerce
Deliverable
client delivery
Required skills
Project management (scope, timeline, budget, risk, issue, change management), Customer-facing negotiation and expectation setting, Cross-functional team coordination, Project management software proficiency (JIRA, Confluence, Smartsheet, Asana), Data source system integration knowledge (PIMs, ERPs, MDMs, DAMs), eCommerce platform familiarity (SFCC, Shopify, Amazon, Walmart)
Preferred skills
Experience in SaaS and System Integrator (SI) environments, Managing variably-sized projects under T&M and fixed fee contracts
Technologies
JIRA, Confluence, Smartsheet, Asana, Kimble, PIMs, ERPs, MDMs, DAMs, SFCC, Shopify
Responsibilities
Manage all aspects of implementation projects for packaged and custom configuration and/or integration services; Ensure project records and artifacts reflect customer goals and scope; Develop understanding of Salsify product to advise customers on data/requirements gathering; Prepare and communicate across teams to deliver results within project plans; Report on project status to stakeholders tracking progress, issues/risks, and mitigation plans; Identify conflict and/or change with the customer and collaborate to drive resolution; Collaborate with department heads to identify and schedule appropriate resources
Seniority
Mid-Senior, hands-on IC