Sr Systems Engineer
Core
Senior Systems Engineer providing application support, incident management, and troubleshooting for production environments in Windows and Linux.
Role type
Senior IC Systems Engineer (Application Support)
Builds
Customer-facing production environments for energy and water management systems
Domain
Utilities / Energy / Water / IT Operations
Required skills
Windows administration, Linux administration, SQL querying, TCP/IP networking, DNS troubleshooting, Firewall configuration, Root cause analysis, Case management systems
Preferred skills
Meter Data Management (MDM), Kubernetes administration, Open Telemetry, SaaS support, Scripting (PowerShell/Bash/Python), Monitoring platforms
Responsibilities
Manage incidents and service requests, Perform root cause analysis, Monitor system health and performance, Troubleshoot OS/networking/database issues, Document troubleshooting procedures, Participate in weekend on-call rotations
Seniority
Senior, hands-on IC
