Technical Writer Intern
Core
Build and maintain a dependable documentation system for Zipline's autonomous drone delivery operations, translating complex technical and operational info into clear manuals, guides, and onboarding materials.
Role type
Technical Writer Intern
Builds
Documentation for engineering, operations, and support teams to enable safe, effective global drone logistics.
Domain
Autonomous logistics / Drone delivery / Healthcare supply chain
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Technical writing, editing, information architecture, troubleshooting guide structuring, contributor onboarding documentation, technical concept explanation, organizational skills, logical and creative thinking
Preferred skills
Version-controlled documentation workflows, CMS experience, AI tool usage for content, interest in robotics/aviation/logistics
Responsibilities
Review and improve manuals/procedures for clarity and accuracy; Update materials to reflect current product behavior; Improve site navigation and content structure; Reorganize troubleshooting pages; Simplify contributor onboarding documentation; Read technical source material and identify documentation gaps; Collaborate with engineers and operations to validate accuracy.
Seniority
Intern
