Billing Analyst
Core
Owns systems of record for customer contracts, licenses, and pricing; ensures accuracy and sync between Salesforce and Chargebee for billing operations.
Role type
Revenue operations analyst (billing & contract administration)
Builds
Accurate billing data, revenue schedules, and license configurations in Salesforce and Chargebee
Domain
B2B SaaS (Healthcare AI)
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Salesforce administration, subscription billing platform experience, data entry accuracy, cross-functional coordination, contract management, invoicing structure updates
Preferred skills
Experience with Chargebee or Zuora, familiarity with revenue schedules, ability to handle credit memos and void invoices
Technologies
Salesforce (SFDC), Chargebee, Gainsight
Responsibilities
Align with Sales Operations on newly signed contracts and amendments; Create Chargebee accounts and update customer data; Issue credit memos and void invoices; Perform quarterly audits across Suki, Salesforce, and Chargebee; Respond to customer inquiries regarding payment methods and invoice reconciliation; Update license pricing in SFDC and Chargebee for live or conversion-pending licenses
Seniority
Junior to Mid-level, hands-on IC
