Operations Manager | NYC

New York💼 Full-time💰 $90,000–$90,000🗓 2026-09-14 → 2026-09-26

Core

Scale the next generation of leaders by hiring, coaching, and developing a team of General Managers across multiple store locations.

Role type

Senior Operations Manager (Hospitality/Retail)

Builds

High-performing teams of General Managers and engaged store staff

Domain

Food & Beverage / Hospitality

Deliverable

Required skills

Leadership, hiring, coaching, performance management, labor planning, financial acumen, operational excellence, data analysis, community relationship building

Preferred skills

Change management, cross-functional collaboration, continuous learning

Technologies

None stated

Responsibilities

Recruit and hire exceptional leaders in partnership with the People Team; Coach managers through performance, development, and employee relations; Lead labor planning, scheduling, and staffing strategies across the district; Own the financial performance of the district including sales, labor, and profitability; Spend time in stores coaching teams and leading by example; Build strong relationships within local communities to grow brand awareness

Seniority

Senior, hands-on IC

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About blankstreet

At Blank Street, we’re on a mission to become the defining food and beverage brand of our generation. From the very beginning, we’ve set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We’re motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day.