Forward Deployed Engineer, Mexico
Core
Embed with enterprise customers in Mexico to architect, build, and deploy production AI and connectivity solutions (voice, messaging, LLMs) on Telnyx's global network.
Role type
Forward Deployed Engineer (Technical Solutions Architect)
Builds
Production AI contact centers, SOC/NOC agents, global communications, and connected mobility solutions
Domain
Telecommunications, AI/LLM, Cloud Infrastructure
Deliverable
production ML models | product features
Required skills
Python, Node.js/TypeScript, Go, Kubernetes, OpenTelemetry, Prometheus, Grafana, Kafka, REST/GraphQL API design, SIP/WebRTC, LLM gateway configuration (LiteLLM), RAG pipelines, Spanish and English fluency
Preferred skills
AI voice assistants, STT/TTS, building eval sets, hands-on LLM gateway experience (Portkey, Kong AI Gateway)
Technologies
Telnyx APIs, WebRTC, LiteLLM, OpenTelemetry, Prometheus, Grafana, Kafka, Kubernetes, GLM, Kimi, DeepSeek, Qwen, MiniMax, Llama, Mistral, AGRITE
Responsibilities
Architect and deploy custom AI and connectivity implementations for enterprise clients; Run open-weight LLMs and self-hosted stacks in customer environments; Design model routing strategies for real-time voice workloads; Lead POCs and production launches from discovery to go-live; Troubleshoot complex integration issues and ensure observability; Collaborate with Product and Engineering to shape the roadmap based on field insights
Seniority
Mid-Senior, hands-on IC