Controls & Governance Manager - OKX SG
Core
Design and strengthen business controls, conduct risk, and governance frameworks for client-facing and commercial activities in Singapore's regulated digital asset market.
Role type
Manager, business controls and governance (regulated financial services)
Builds
Practical controls, processes, and product requirements for sales practices, customer communications, and client classification
Domain
Digital assets / Crypto exchange / Regulated financial services
Required skills
Business conduct and front-office controls, Sales surveillance, Regulatory compliance (MAS), Risk governance (RCSA, KRIs), Stakeholder management, Data analysis for risk identification, Issue management and remediation
Preferred skills
Digital assets or crypto experience, Outsourcing governance, Audit support
Technologies
MAS regulatory frameworks, RCSA tools, Risk registers
Responsibilities
Partner with Commercial and Product teams to design controls for sales practices and customer communications; Define local requirements for sales surveillance and conduct monitoring; Analyze customer complaints and operational data to identify emerging risks; Maintain the SG risk register and coordinate RCSA; Support internal and external audit engagements and regulatory reviews; Coordinate governance of third-party outsourcing arrangements.
Seniority
Manager, hands-on IC
