Sr. ARC Specialist
Core
Manage ARC settlement, financial reconciliation, and ticketing audit processes to ensure accuracy and compliance in airline transactions.
Role type
Senior ARC Specialist (Travel Operations & Finance)
Builds
Weekly ARC settlement cycles, debit memo management, and audit-ready financial reporting.
Domain
Travel Technology / Airline Ticketing / Financial Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
ARC reporting and reconciliation, Amadeus GDS, NDC technology, fare rules and construction, commission structures, financial discrepancy resolution, SOP development, audit documentation, TRAMS/IAR systems
Preferred skills
ARC Specialist certification, advanced fare rule analysis, root cause analysis for debit memos, cross-functional collaboration
Technologies
Amadeus GDS, NDC, TRAMS, IAR, Back Office Systems
Responsibilities
Own and manage the full ARC settlement process including submission, reconciliation, and payment; Process and reconcile transactions across sales, exchanges, refunds, and voids; Lead end-to-end Debit Memo management including dispute resolution and trend analysis; Review issued airline tickets for accuracy in complex transactions; Collaborate with cross-functional teams to maintain and improve Standard Operating Procedures; Provide guidance and training on ARC policy updates and best practices
Seniority
Senior, hands-on IC