Forward Deployed Software Engineer
Core
Bridge the gap between customer needs and product innovation by embedding with strategic customers to design and deliver high-impact AI solutions.
Role type
Forward Deployed Software Engineer (Applied AI/SaaS)
Builds
High-impact customer solutions for Fin's AI Customer Agent platform
Domain
AI Customer Service / SaaS
Deliverable
product features
Required skills
Strong engineering background, proficiency in at least one high-level programming language (e.g., JavaScript, Python, Ruby), REST API integration, rapid prototyping and shipping, cross-functional collaboration, on-site customer engagement
Preferred skills
Experience building a SaaS product with real-world usage, background in Computer Science/Mathematics/Software Engineering/Physics, former founder or early startup engineer experience
Technologies
REST APIs, JavaScript, Python, Ruby
Responsibilities
Drive adoption of Fin by helping prospects unlock AI capabilities, embed deeply with strategic customers to understand business challenges, work hands-on with customers' technical teams coding side-by-side, collaborate with Sales/Success/Product teams, codify best practices for the Forward Deployed function
Seniority
Individual Contributor, hands-on execution with strategic influence