Service Manager Support
Core
Support the Service Manager in leading day-to-day hotel services operations, ensuring safe, high-quality hospitality and housekeeping for residents in aged care communities.
Role type
Support-level operations manager (hospitality/housekeeping)
Builds
Residential aged care communities
Domain
Aged care / Hospitality
Deliverable
product features
Required skills
Supervisory/managerial experience, staff recruitment and rostering, compliance with aged care standards, incident management, budget monitoring, staff training coordination
Preferred skills
Aged care environment experience, Certificate IV in Training and Assessment, Business management or OH&S qualifications
Responsibilities
Lead and manage hotel services operations including housekeeping and hospitality; Assist with recruitment, onboarding, rostering, and performance management of hotel staff; Ensure compliance with Aged Care Quality Standards and safety legislation; Coordinate administrative processes for admissions and stock control; Monitor and manage budgets and resources; Promote safe working environments through incident management and training.
Seniority
Mid-level, hands-on support
