Housekeeping Supervisor
Core
Lead and manage housekeeping operations to maintain cleanliness, organization, and guest satisfaction in a hospitality environment.
Role type
Housekeeping Supervisor
Builds
Clean guest accommodations, public areas, and residential facilities
Domain
Hospitality / Residential Property Management
Deliverable
product features
Required skills
Staff leadership and performance management, daily operations planning, quality inspection and compliance monitoring, inventory and supply management, policy and procedure development, guest complaint resolution, scheduling and resource allocation
Preferred skills
Luxury hospitality experience, sustainable housekeeping practices, multi-department operation management, additional language proficiency (Chinese, Tamil, Japanese)
Technologies
Property management systems, Microsoft Office
Responsibilities
Plan and organize daily housekeeping operations, conduct regular inspections of rooms and common areas, monitor team performance and provide training, coordinate with front office on room status, manage inventory and purchasing, develop housekeeping policies, ensure health and safety compliance, resolve guest complaints, prepare employee performance appraisals
Seniority
Mid-level, hands-on IC