FX Operations Lead
Core
Ensuring accuracy and reliability of FX rates displayed to customers across payment and conversion flows by monitoring external providers, validating controls, and investigating discrepancies.
Role type
Senior IC FX Operations Lead
Builds
Stable and efficient FX operations supporting global payments and conversion flows
Domain
Fintech / Foreign Exchange / Payments
Required skills
FX rate monitoring, operational controls, discrepancy investigation, stakeholder management, process improvement, incident management, analytical problem solving
Preferred skills
FX data provider experience, fintech/banking environment experience, FX pricing knowledge, automation mindset
Technologies
FX data providers, payment systems, operational monitoring tools
Responsibilities
Monitor and validate FX rates across customer-facing payment and conversion flows; Perform daily operational controls and checks for live and end-of-day FX rates; Investigate and resolve FX discrepancies, operational issues, and payment-related incidents; Support monitoring of FX configurations, thresholds, and provider integrations; Support process improvements and operational efficiency initiatives; Maintain accurate operational documentation and escalation processes