IT Operations Senior Engineer
Core
Senior IT Operations Engineer serving as the human-in-the-loop authority for agentic workflows, automated systems, and AI-driven operations, ensuring high availability, performance, and security of IT environments.
Role type
Senior IC IT Operations Engineer (AI/Agentic Systems Oversight)
Builds
Production IT infrastructure, automated workflows, and AI-driven operational systems for a mobile gaming company
Domain
IT Operations, Cloud Infrastructure, AI/Agentic Workflows, Gaming
Deliverable
production ML models | infrastructure
Required skills
Incident management, root cause analysis, cloud platform management, containerization, scripting, risk assessment, human-in-the-loop validation, process improvement, SLA adherence
Preferred skills
DevOps practices, infrastructure as code, cross-functional collaboration, AI/automation innovation, stakeholder influence
Technologies
AWS, Azure, GCP, Docker, Kubernetes, Python, Bash, PowerShell, TCP/IP, DNS, load balancing, firewalls
Responsibilities
Lead incident response and root cause analysis; implement monitoring and automation tools; manage agentic workflows and validate AI-driven actions; mentor junior team members; coordinate internal/external communication for outages; document processes and update knowledge bases
Seniority
Senior, hands-on IC with strategic oversight