Advanced Consulting Engineer
Core
Post-sale product expert assisting enterprise customers in operationalizing business objectives and resolving stalled adoption of endpoint management and security solutions.
Role type
Senior post-sales consulting engineer (endpoint security & management)
Builds
Customer value realization and successful adoption of Tanium's autonomous IT platform
Domain
Cybersecurity, Endpoint Security, Systems Management, IT Operations
Deliverable
client delivery
Required skills
Endpoint Security, Endpoint Support/Troubleshooting, Incident Response, Systems Management, Utility Scripting (bash, PowerShell, VBScript, Python), Networking, Security Operations, Executive Communication, Critical Thinking, Problem Solving, Technical Advisory, Onsite Assistance, Product Feedback, Informal Leadership, Mentorship
Preferred skills
Bachelor degree in Computer Science or MIS, 8+ years industry experience, 2+ years Tanium experience
Technologies
Tanium platform, bash, PowerShell, VBScript, Python
Responsibilities
Guide customers through complex technical setups and configurations to overcome stalled adoption; Provide onsite technical assistance for critical support issues; Document technical runbooks and provide post-engagement feedback to product and engineering teams; Lead internal teams and mentor others on emerging trends and platform capabilities.
Seniority
Senior, hands-on IC with leadership responsibilities