Billing Specialist (US Weekend)
Core
Resolve billing-related customer inquiries, process orders, and manage account administration to ensure accurate billing and client satisfaction.
Role type
Billing Support Specialist
Builds
Customer accounts, invoices, and payment records for Bitwarden users
Domain
SaaS / Identity Security / Billing Operations
Deliverable
client delivery
Required skills
Customer service, billing operations, order processing, account administration, invoice generation, payment collection, error resolution, data accuracy, written communication, time management
Preferred skills
Stripe experience, cloud/web application experience, retail experience, Google G Suite, Microsoft Office
Responsibilities
Manage customer accounts, generate invoices, collect payments, update accounts, answer billing questions, resolve billing errors, review purchase orders, setup billing system accounts, assist with accounting duties
Seniority
Individual Contributor
