Senior Operations Manager
Core
Oversee daily operations of a large-scale fulfillment center, managing 300+ associates and 10 salaried employees to ensure efficient D2C and B2B order processing, inventory management, and shipping.
Role type
Senior Operations Manager (Fulfillment Center)
Builds
Fulfillment center operations for direct-to-consumer and business-to-business clients
Domain
Logistics / Supply Chain / Warehousing
Deliverable
product features
Required skills
Team leadership and development, operational strategy, budgeting and cost management, KPI analysis, safety compliance, process optimization, financial acumen, problem-solving, WMS proficiency
Preferred skills
Advanced degree in business/logistics, experience in large-scale distribution environments, strategic mindset
Technologies
Warehouse management systems (WMS)
Responsibilities
Manage and develop a high-performing team of 300+ associates and 10 salaried employees; oversee day-to-day operations including order processing, inventory, and shipping; develop and implement operational strategies to optimize productivity and quality; manage the fulfillment center budget and identify cost reduction opportunities; foster a culture of safety and continuous improvement; collaborate with cross-functional departments and senior management.
Seniority
Senior, hands-on IC