Customer Engineer, Digital Native
Core
Architectural technologist and trusted advisor driving technical go-to-market strategy, building bespoke architectures, and managing the full customer lifecycle from discovery to expansion.
Role type
Senior Customer Engineer (Digital Native)
Builds
Bespoke architectures and Proof of Concepts (PoCs) for Security, Networking, and Developer Platforms
Domain
Internet infrastructure, cybersecurity, and cloud networking
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Technical acumen in web security, networking (routing, DNS, DDoS mitigation), cloud infrastructure, enterprise architecture, commercial mindset, stakeholder management, presentation skills
Preferred skills
Cloudflare Developer Stack experience, Applied AI knowledge (prompt engineering, LLM orchestration, RAG), coding/scripting in Python or JavaScript, Cybersecurity certifications
Technologies
Cloudflare Workers AI, AI Gateway, AWS, Azure, GCP, Palo Alto, ISC2, ISACA
Responsibilities
Partner with Account Executives to lead technical discovery and deliver PoCs; Act as a trusted technical advisor throughout the customer lifecycle; Own long-term technical alignment with customer business goals; Carry variable quota for new business acquisition and account growth; Leverage AI agents to automate routine tasks like RFP responses and sandbox provisioning
Seniority
Senior, quota-carrying IC
