Principal Presales Customer Engineer (based in Canberra)
Core
Architect enterprise solutions and drive technical adoption for Fortune 500 customers, acting as a trusted advisor from discovery through expansion.
Role type
Principal Presales Customer Engineer (quota-carrying)
Builds
Bespoke architectures for Security, Networking, and Developer Platforms
Domain
Cloud Security, Networking, Enterprise SaaS
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Enterprise architecture design, Web security, DNS/DDoS mitigation, Cloud infrastructure, SaaS metrics, C-suite stakeholder management, Technical discovery, Proof of Concept (PoC) delivery, Quarterly Business Review (QBR) leadership
Preferred skills
Cloudflare Workers AI, LLM orchestration, RAG architectures, Python/JavaScript scripting
Technologies
Cloudflare Workers AI, AI Gateway, Python, JavaScript
Responsibilities
Lead technical discovery and build bespoke architectures; Act as a trusted technical advisor throughout the customer lifecycle; Own long-term technical relationships and strategic alignment; Carry variable quota for new business and account growth; Automate routine tasks using AI agents and internal platforms
