Customer Engineer, India (Based in Mumbai)
Core
A quota-carrying technical advisor who owns the customer relationship from discovery through expansion, delivering bespoke architectures and driving business outcomes for enterprise clients.
Role type
Senior Customer Engineer (Quota-carrying)
Builds
Bespoke architectures and Proof of Concepts (PoCs) for Cloudflare's Security, Networking, and Developer Platforms.
Domain
Cloud Security, Networking, SaaS, Enterprise IT
Deliverable
product features
Required skills
Web security, DNS, DDoS mitigation, cloud infrastructure, enterprise architecture, SaaS metrics, technical discovery, stakeholder management, commercial acumen, AI-augmented workflows
Preferred skills
Cloudflare Workers AI, LLM orchestration, RAG architectures, Python, JavaScript
Technologies
Cloudflare Workers AI, AI Gateway, Python, JavaScript
Responsibilities
Lead technical discovery and deliver PoCs; Act as a trusted technical advisor throughout the customer lifecycle; Own long-term technical alignment with customer business goals; Drive account expansion and retention via QBRs; Automate routine tasks using AI agents.
Seniority
Senior, hands-on IC
