Manager 2, Services Architect

## Responsibilities - Manage, develop, and mentor a fast-paced team of Service Architects - Operate as a player/coach to design and guide execution of Datadog implementations, including gathering requirements, building technical architecture, and supporting deployment and launch - Develop relationships with sellers in your region to grow sales of Implementation Services - Connect directly with customers to position our services and evaluate the impact of our program on their business - Ensure the highest quality engagements are delivered to our customers - Own initiatives to improve our program and services offerings - Collaborate with other teams, including Customer Success, Technical Account Management, and Sales to deliver an exceptional onboarding experience ## Requirements - Experience designing and delivering technical solutions for DevOps Monitoring or architecture systems - 3-5 years of people management experience - 1-2 years of experience in selling or positioning professional services - Outstanding skills presenting to both technical and executive audiences - Experience with current infrastructure and monitoring solutions and technologies - Able to sit up to 4 hours, traveling to and from client sites - Able to travel via auto, train or air up to 30% of the time ## Benefits and Growth - Best-in-breed onboarding - Generous global benefits - Intra-departmental mentor and buddy program for in-house networking - New hire stock equity (RSUs) and employee stock purchase plan (ESPP) - Continuous professional development, product training, and career pathing - An inclusive company culture, able to join our Community Guilds and Inclusion Talks ## About Datadog Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.