Engineering Manager, Observability
Core
Lead the Observability team to ensure platform reliability, resolve escalated customer issues, and drive innovative features for cloud data platform customers.
Role type
Engineering Manager (Observability)
Builds
Cloud data platform observability solutions (logs, metrics, streaming)
Domain
Cloud infrastructure / Observability
Deliverable
production ML models | product features | infrastructure
Required skills
People leadership, strategic planning, project management, distributed systems design, SQL proficiency, release management, problem-solving
Preferred skills
Observability concepts (SLAs/SLOs/SLIs), ClickHouse, OpenTelemetry, Prometheus, Grafana, agile methodologies
Technologies
ClickHouse, OpenTelemetry, Prometheus, Grafana, SQL
Responsibilities
Ensure observability offering uptime, resolve escalated customer support issues, create team roadmap balancing growth and stability, oversee backlog and project progress, foster high-trust team culture, provide performance feedback, facilitate team meetings
Seniority
Manager, hands-on technical leadership