Customer Service Agent - German Speaking
Core
Handle customer inquiries via email, chat, and telephone for German and English-speaking users while managing accounts and ensuring player safety.
Role type
Customer Service Agent (iGaming)
Builds
Customer support interactions and account management for Betsson Group
Domain
iGaming / Online Gambling
Deliverable
client delivery
Required skills
German (fluent), English (fluent), customer service experience, Microsoft Office, multi-tasking, time management
Responsibilities
Respond to customer inquiries via email, chat, and telephone; manage customer accounts; translate promotional texts and customer surveys; adhere to player safety and responsible gaming policies
Seniority
Individual Contributor
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