Engineering Manager, Marketing Technology - Segmentation Platform & Insights Platform
Core
Lead two platform teams (Segmentation and Insights) building near real-time customer segmentation, observability, and AI-driven anomaly detection systems for Airbnb's marketing technology.
Role type
Senior Engineering Manager, Marketing Technology Platforms
Builds
Segmentation Platform (audience infrastructure, targeting) and Insights Platform (analytics, AI/ML anomaly detection, agentic workflows)
Domain
Travel technology, Marketing Technology, AI/ML, Data Infrastructure
Deliverable
production ML models | product features | infrastructure
Required skills
distributed data systems, backend infrastructure, cross-team platform management, complex roadmap delivery, data-driven engineering practices, operational excellence
Preferred skills
audience segmentation at scale, ML/AI-powered analytics, agent frameworks (LangGraph, CrewAI, Autogen), on-call rotation management, engineering/data science/analytics intersection, AI-assisted development practices
Technologies
LangGraph, CrewAI, Autogen, LLMs, agentic pipelines
Responsibilities
Lead weekly planning and roadmap reviews for Segmentation and Insights teams; Run 1:1s focusing on career growth and blocker identification; Serve as primary DRI for cross-team dependencies; Partner with Product Manager to sequence roadmap; Drive technical strategy for Insights Intelligence Engine; Oversee design and delivery of production agentic systems; Champion AI-native development practices; Own team health and operational maturity (SLOs, incident retrospectives); Represent platforms in org-wide planning.
Seniority
Senior, hands-on IC manager
