Senior Manager, Machine Learning
Core
Building foundational platform capabilities for the next generation of conversational AI, specifically 0-to-1 platform features that empower developers to build sophisticated, context-aware customer engagement applications.
Role type
Senior Manager, Machine Learning (hands-on IC with team leadership)
Builds
Production-grade conversational AI platform features, LLM orchestration, embedding models, and vector stores
Domain
Communications, Conversational AI, Large Language Models (LLM)
Deliverable
production ML models
Required skills
Applied ML/AI strategy, LLM orchestration, embedding models, vector stores, ML Ops, LLM Ops, cloud service architecture (AWS/GCP/Azure), team scaling, technical vision definition
Preferred skills
Conversational AI agents, distributed team leadership, top-tier academic research, open-source contributions
Technologies
AWS, GCP, Azure, LLMs, Vector Stores
Responsibilities
Translate ambiguous business problems into prioritized ML product roadmaps; contribute hands-on technical expertise while providing strategic direction; establish high-performing engineering setups for rapid iteration and deployment; drive continuous improvement in processes and tooling; monitor and adopt state-of-the-art AI research; recruit and develop ML engineering teams; define and track KPIs for ML products; manage project timelines and risks
Seniority
Senior, hands-on IC with management responsibilities
