Global Software Support Engineer II
Core
Resolve moderate complexity software application and systems issues for Applied Materials' semiconductor and display equipment.
Role type
Mid-level IC software support engineer
Builds
Equipment software solutions for semiconductor and display manufacturing
Domain
Semiconductor manufacturing equipment
Required skills
Software troubleshooting, ticketing system management, stakeholder communication, documentation creation, feature testing, training junior engineers
Preferred skills
Root cause analysis, self-management, prioritization
Technologies
Software ticketing systems, equipment software platforms
Responsibilities
Analyze and resolve software application and systems issues, provide customer software support via ticketing system, create and verify Software Change Notifications, develop customer-focused feature documentation, participate in software specification and design reviews, assist in training junior engineers
Seniority
Mid-level, hands-on IC