Customer Engineer - NCG
Core
Install, maintain, and upgrade semiconductor equipment while serving as the direct liaison with customers.
Role type
Entry-level field service engineer (new college grad)
Builds
Semiconductor manufacturing equipment and systems
Domain
Semiconductor equipment / Materials science
Deliverable
physical/clinical work
Required skills
Basic mechanical aptitude, ability to interpret electrical and mechanical schematics, experience diagnosing basic technical challenges, effective written and verbal communication
Preferred skills
1–2 years of customer/field service support experience, knowledge of pneumatics, hydraulics, electronics, vacuum, or thermodynamics, familiarity with hand tools and digital multimeters
Technologies
Digital multimeters, Microsoft Excel, Word, PowerPoint
Responsibilities
Collaborate with Senior Field Service Engineers in installing, maintaining, and upgrading customer equipment; Use digital analytics for troubleshooting; Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems; Coordinate and communicate directly with customers