Customer Engineer - C1
Core
Install, maintain, and upgrade semiconductor equipment while serving as the direct liaison with customers.
Role type
Junior Field Service Engineer (Customer Engineer)
Builds
Semiconductor manufacturing equipment and advanced display systems
Domain
Semiconductor manufacturing / Materials science
Deliverable
physical/clinical work
Required skills
Basic mechanical aptitude, ability to interpret electrical and mechanical schematics, experience diagnosing basic technical challenges, effective written and verbal communication, valid driver's license
Preferred skills
1–2 years of customer/field service support experience, knowledge of pneumatics, hydraulics, electronics, vacuum, or thermodynamics, familiarity with hand tools and digital multimeters
Technologies
Digital analytics tools, Microsoft Excel, Word, PowerPoint
Responsibilities
Collaborate with Senior Field Service Engineers in installing, maintaining, and upgrading customer equipment; Use digital analytics for troubleshooting; Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems; Coordinate and communicate directly with customers
Seniority
Entry-level / New College Grad