Global Process Support Engineer
Core
Develop procedures, troubleshoot equipment, and train engineers to support the manufacturing of semiconductor chips and advanced displays.
Role type
Senior IC process support engineer
Builds
Technical Product Manuals, Customer Engineering Notices, training packages, and Best Known Methods for semiconductor and display equipment
Domain
Semiconductor manufacturing / Materials engineering
Required skills
Failure analysis, procedure development, root cause analysis, equipment troubleshooting, technical documentation, training delivery, data collection
Preferred skills
FMECA process knowledge, CAPA process experience, cross-functional collaboration
Technologies
Semiconductor equipment, chamber systems, manufacturing tools
Responsibilities
Develop new procedures and Best Known Methods (BKMs) to service new products; Participate in or own first chamber Build & Test in Apps lab; Partner with Quality & Reliability group to review and address Top Field Issues; Develop and document procedures to install, retrofit, and maintain products; Train Customer Engineers, Process Engineers, and Technical Product Support; Identify new parts that require stocking by AGS
Seniority
Senior, hands-on IC