Shift Supervisor (M2) - Boise, ID
Core
Manage a district of Customer Engineers, oversee system installations, and drive financial performance for semiconductor equipment sales and service.
Role type
Senior IC shift supervisor (sales/service district)
Builds
Service support plans, system installations, and district financial forecasts
Domain
Semiconductor equipment sales and service
Required skills
Customer relationship management, team coaching and performance management, financial forecasting, system installation oversight, RMA process management, business reporting
Preferred skills
Bachelor's degree, advanced technical knowledge of semiconductor equipment
Technologies
None stated
Responsibilities
Develop and maintain customer relationships, manage and coach Customer Engineers, oversee system installations and start-up meetings, manage district financial forecasting and cost management, execute customer escalation procedures, monitor mentor programs, ensure time tracking compliance
Seniority
Senior, hands-on IC