Consultant Gig #988–Sydney–CRM Embedment Support
Core
Develop training strategies, user guides, and conduct sessions to support the adoption of a next-generation industry-specific CRM platform for a marketing and communications team within a digital transformation project.
Role type
Senior technology consultant (CRM implementation & change management)
Builds
Training materials, user guides, and adoption strategies for a new CRM system
Domain
Entertainment, education, recreation, accommodation, conference and event space
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Enterprise CRM implementation, modern CRM platforms, large-scale digital transformation, change management, training delivery
Preferred skills
Tessitura CRM experience
Technologies
CRM platforms
Responsibilities
Develop comprehensive training strategy, Create user guides and training materials, Conduct training sessions for different user groups, Support change management initiatives, Enable knowledge transfer to internal teams
Seniority
Senior, hands-on IC
