Client Value Partner - Technology Consultant
Core
Accountable lead for customer success and strategic AI-driven business transformations for top-tier clients, acting as a trusted advisor to C-level executives.
Role type
Senior IC Client Value Partner (Strategy & Consulting)
Builds
End-to-end customer value journeys, strategic roadmaps, and adoption of Celonis's process mining and AI platform.
Domain
Enterprise AI, Process Mining, SaaS, Strategy Consulting
Deliverable
client delivery
Required skills
Executive relationship management, large-scale transformation program leadership, change management, SaaS platform understanding, solution design, project management, consultative approach, team mentorship, stakeholder influence
Preferred skills
MBA, AI-based transformation experience, builder mindset, AI solution design and rollout experience
Technologies
Celonis Context Model, Process Mining, SaaS platforms
Responsibilities
Engage with C-level executives to define long-term AI transformation visions; lead extensive teams of Celonis experts to ensure customer success; drive measurable business impact across processes; organize customer advisory boards; act as the voice of the customer internally; drive value realization and adoption; resolve customer escalations; collaborate on innovation and new asset development.
Seniority
Senior, hands-on IC with strategic leadership