Line Haul Specialist (Middle Mile 運輸規劃專員)
Core
Manage middle-mile transportation operations between Coupang logistics centers to ensure network stability and cost efficiency.
Role type
Middle-mile transportation operations specialist
Builds
Stable transportation capacity and cost-effective logistics network for Coupang's Rocket Delivery and Rocket Oversea services
Domain
Logistics / Transportation / E-commerce
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
transportation operations management, logistics operations, KPI monitoring, Level of Service (LOS) management, dispatch system monitoring, operational data analysis, cross-functional coordination, issue escalation, Microsoft Excel (data entry, formulas)
Preferred skills
team leader experience, transportation management system (TMS) usage, vehicle tracking system usage, operational monitoring dashboard usage, high-tempo environment experience, English communication
Responsibilities
Monitor transportation service quality and operational performance against KPIs, track vehicle dispatch and arrival status via dispatch systems, identify and escalate operational anomalies such as delays or data gaps, collaborate with cross-functional teams and transport partners to support business growth
Seniority
Mid-level, hands-on IC