Operations Specialist, Autonomy Tech Support - DoorDash Dot
Core
Ensure daily operations of the robot fleet and guide communication between Operations and Engineering teams to track and resolve field operations issues.
Role type
Operations Specialist for autonomous delivery robots
Builds
Autonomous delivery robot fleet operations
Domain
Robotics / Logistics / Last-mile delivery
Deliverable
production ML models | product features | infrastructure
Required skills
Linux command line, debugging complex technical problems, trend analysis, documentation, knowledge base maintenance
Preferred skills
Prior experience with autonomous vehicles, robotics
Technologies
Linux, GitHub, Jira, Service software
Responsibilities
Serve as primary contact for escalated software and hardware issues, perform initial debugging and troubleshooting, document new symptoms or failure modes, use trend analysis to report and triage anomalies, create resolution steps documentation and maintain knowledge base
Seniority
Individual Contributor
