Application Support Engineer (m/w/d)
Core
Central technical 2nd Level Support for automated customer warehouses globally, handling complex technical inquiries and ensuring high availability of intralogistics systems.
Role type
Application Support Engineer (2nd Level)
Builds
Automated customer warehouses and intralogistics systems (via careerplan.io/jobs/7855661-application-support-engineer-mwd-at-knapp)
Domain
Logistics / Intralogistics
Deliverable
client delivery
Required skills
Linux, SQL, technical training (HTL/FH/University), German (fluent), English (fluent)
Preferred skills
Knowledge of automated warehouse systems
Responsibilities
Resolve complex technical customer inquiries, provide optimization suggestions and consulting, document all measures in the ticketing system, train new employees, collaborate with various internal and international departments