Shop Manager John Lewis Cambridge
Core
Lead a shop-in-shop team to deliver exceptional customer experiences and drive sales for Michael Kors products.
Role type
Retail Shop Manager
Builds
Shop-in-shop retail environment for Michael Kors
Domain
Fashion retail
Deliverable
product features
Required skills
team leadership, sales leadership, retail metrics analysis, visual merchandising, inventory management, customer service, digital tools proficiency, Microsoft Office
Preferred skills
adaptability, resilience, inclusive culture building
Responsibilities
Inspire and coach the host store team to build a culture of accountability; Meet and exceed sales goals; Lead the team to prioritize high-quality customer experiences; Ensure the shop-in-shop and stockroom are well-maintained; Analyze reports and develop action plans to ensure expectations are met; Manage the client database to identify opportunities for engagement.
Seniority
Mid-level, hands-on IC