Market Operations Lead - San Francisco
Core
Own end-to-end performance of SFBA Ride-hail commercial operations, serving as the primary architect of operational success and champion of the on-road rider experience.
Role type
Senior Market Operations Lead
Builds
Autonomous ride-hailing service in the San Francisco Bay Area
Domain
Autonomous Vehicles / Mobility
Deliverable
production ML models
Required skills
Operations management, Strategic execution, P&L ownership, Multi-vendor operations management, Decisive problem solving
Preferred skills
AV & Mobility domain expertise, Fleet operations scaling, Stakeholder mastery, Lean/Six Sigma certification, Crisis management
Technologies
None stated
Responsibilities
Orchestrate daily/weekly market reviews and business-critical stand-ups; Champion end-to-end execution of market readiness protocols and go/no-go reviews; Oversee depot readiness audits and site enablement milestones; Drive weekly syncs with Engineering, Product, and Policy; Lead a diverse team to monitor real-time supply-demand mismatch; Develop and implement a comprehensive market strategy focused on growth and profitability
Seniority
Senior, hands-on IC